The Business of Passenger Experience 5 May 2020 By Seth Miller 5 Comments Passengers traveling on Air Canada will be subject to a thermal temperature scan for all flights beginning next week. The move, along with requiring passenger face coverings and blocking middle seats from sale, aims to deliver a safer environment for travelers and crew. Air Canada CleanCare+ will not only provide protections at the personal level, by better monitoring our customers' fitness to fly and providing for more personal space in Economy Class, but it also sets new standards for cabin cleanliness and ensures our employees have the best tools to maintain it. Coupled with other new safety practices we implemented earlier in response to COVID-19, Air Canada CleanCare+ will provide travellers with the confidence that they can book and fly safely with Air Canada as they consider their travel plans in the current environment. CleanCare+ in Air Canada's cabins The CleanCare+ program aims to deliver stronger assurances to passengers that they are safe on board. This manifests in a variety of ways. Increased aircraft cleaning is one aspect. Requiring facial coverings and a temperature screening prior to boarding is another. CEO Calin Rovinescu suggests that the program will continue to evolve "with best practices from around the world, including increased use of screening tools, such as blood oxygen level testing, as they become available." The airline will also block middle seats from sale and cap aircraft capacity to ensure lower density on board. The capping of seats sold is an important distinction, as many airlines announced they would block middle seats from advance assignment but ultimately did sell and fill them if loads demanded it. Fleet restructuring, with Rouge hit hard Is it that long-haul LCCs are doomed overall? Or just that the 767s are too old and inefficient to keep in the skies?? As part of its fleet reorganization Air... |